Duration - 1 Day We run this for a maximum of 15 Delegates

> Overview The aim of the course is to provide participants with the skills and confidence to persuade and influence others in their everyday work. > Who should attend? Anyone who wishes to improve their ability to influence customers, colleagues, etc. > Aims The aims of the workshop is for attendees to:

Gain co-operation by consent Build self-confidence and self-esteem in dealing with awkward situations. Identify different behaviour and learning styles and how best to communicate with them Demonstrate effective use of persuasive techniques. Identify intimidating tactics used by others and know how to deal with them. Reduce resistance and eliminate conflict > Course Outline o What is Influence and Persuasion o Role of Personality o Understanding conflict and how to deal with it o Building Rapport - the most effective tool o The process of negotiation o Preparation is key o The art of negotiation o Setting and achieving personal goals

The workshop is based on the best ideas on how to influence and persuade. It is presented in a fun, imaginative manner.

If you have any queries or would like more information, call the office - 01825 712373 or e-mail us...

To discuss how this workshop could help you or your team/organisation:

01825 712373

Email Us at:
info@makingvisionreality.co.uk